Social Media Management(SMM)
Social Media Management is the act of monitoring, and participating in, social conversations across platforms. Social media management touches on a number of important elements, all of which form part of a well-structured digital marketing strategy.
As mentioned earlier, social media management is linked to other important aspects of your digital marketing strategy. Digital marketing strategies are built on strong factual information. After all, to create a successful business, you’ve got to know specifics about your market and how your solution will help solve a particular problem.
Social media strategy is concerned with the use of social media platforms to build awareness, generate leads and sales. Social media management is a practice that supports your digital marketing and social media strategies. It’s an important part of running an effective social media strategy because it explains how your brand will participate (think content publishing, rules of engagement with customers etc.) on social media platforms to generate results.